Protect Customer Trust

PCI DSS Compliance for Retail

Secure customer payment data and protect your brand reputation with BOSSS retail-focused security platform.

Platform Capabilities for Retail

PCI DSS

v4.0 Ready

CCPA

Privacy Controls

GDPR

EU Compliance

Multi-Site

Governance

Retail Security Challenges

We understand the unique security challenges facing retail organizations.

PCI DSS Compliance

Meet payment card industry data security standards across all locations.

Customer Data Protection

Safeguard customer PII, payment data, and loyalty information.

Multi-Location Security

Maintain consistent security across all stores and locations.

Seasonal Workforce

Manage access for temporary and seasonal employees securely.

How BOSSS Solves It

Purpose-built solutions for retail security and compliance.

PCI DSS v4.0 Automation

Complete PCI compliance with automated evidence collection

Customer Privacy Controls

CCPA, GDPR, and state privacy law compliance

Multi-Site Governance

Centralized security management for all locations

Temporary Access Management

Automated provisioning and deprovisioning for seasonal staff

Point-of-Sale Security

POS system monitoring and protection

E-commerce Protection

Web application security and fraud detection

Scenario Walkthrough

Five situations a retailer actually faces, from the store shelf to the shopper account.

120 stores across 14 states
~9,500 employees at peak
Havenridge Direct e-commerce
Private-label credit programme

Havenridge Retail Group — a composite organization in the BOSSS demo environment

The situation

POS Malware Across the Store Fleet

Memory-scraping malware reaches terminals through a flat store network

A district manager is phished, and the attacker pivots from a corporate workstation onto the store network over the SD-WAN. Memory-scraping malware lands on point-of-sale terminals at several stores and begins harvesting card data in the window between swipe and encryption. The store network turns out to be flat — no segmentation between corporate and card environments.

Who is involved

  • Yara Mansour — Chief Information Security Officer
  • Anton Reyes — Director, Payments
  • Marisol Duarte — Regional Director, Southeast
  • Emeka Solanke — SOC Manager

Scenario timing

  • −35 daysMalware deployed to terminals
  • −28 daysDetected across multiple stores
  • −25 daysCard-brand notification
  • −7 daysForensic report delivered
PCI DSS v4.0NIST CSF 2.0

How BOSSS handles it

  1. XDR

    Memory-scraping behaviour is detected on point-of-sale terminals

    Memory-scraping malware on Tillstone POS terminal fleet

  2. XDR

    Lateral movement from corporate into the store network is correlated

    Lateral movement from corporate workstation onto store network

  3. XDR

    Escalated to a card-compromise investigation

    POS Compromise Investigation — Multi-Store Card Exposure

  4. GRC

    Formal incident record scoping the exposure across affected stores

    Cardholder Data Exposure via POS Terminal Compromise

  5. GRC

    The flat store network is recorded as its own requirement gap

    PCI DSS Req 1.2.1 — No Segmentation Between Corporate and Store Card Networks

  6. Documents

    Card-brand notification is produced from the incident record

    Card Brand Notification — POS Compromise

What this makes possible

  • Store operations and security work one incident, so the district manager sees the same containment status as the SOC rather than waiting for a summary.
  • The segmentation gap is a finding in its own right, which turns a cleanup into a funded network programme across 120 sites.

What it touches

Entities

  • Havenridge Stores

    Retail operationsMarbury Falls, TN

  • Havenridge Retail Group

    Corporate ITMarbury Falls, TN

Locations

  • Havenridge Flagship Store

    Retail store · terminals affectedMarbury Falls, TN

  • Brightwater Commons Store

    Retail store · terminals affectedBrightwater, GA

  • Cedarhurst Mall Store

    Retail store · terminals affectedCedarhurst, OH

  • Havenridge Support Center

    Headquarters · initial compromiseMarbury Falls, TN

Applications

  • Tillstone POS terminal fleet

    Malware deployed120 stores

  • Store SD-WAN

    Flat — no segmentation120 stores

  • Beckworth payment gateway

    Marbury Falls, TN

Vendors

  • Tillstone Commerce

    Point-of-sale platformMinneapolis, MN

  • Beckworth Payment Processing

    Card acquiring and gatewayWilmington, DE

  • Ravenwood Network Services

    Store SD-WANDallas, TX

  • Tarnfield Endpoint Security

    Endpoint detectionAustin, TX

Data

  • Card Primary Account Number (PAN)

    ~4.2M card transactions/year120 stores

  • Card CVV / Expiration

    ~4.2M card transactions/year120 stores

  • Store Sales Transaction

    ~38M transactions/year120 stores

Why BOSSS

Why BOSSS for Retail

Protect customer payment data and achieve PCI DSS compliance across all your locations.

Key Benefits:

  • PCI DSS v4.0 automation
  • Multi-location security management
  • Seasonal workforce access control

Supported Compliance Frameworks

PCI DSS v4.0CCPAGDPRState Privacy LawsSOC 2

Ready to Secure Your Retail Operations?

See how BOSSS can help your organization achieve security and compliance goals.

SecureOneLabs - BOSSSBOSSS — Unified Cybersecurity Platform

Back Office Security Support System — the all-in-one cybersecurity platform for GRC, IAM, CMDB, XDR, Service Desk, Penetration Testing, Documents, and Business Management.

701 Tillery Street #12Austin, Texas 78702

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